How Do You Ensure Security During After-Hours Office or Venue Cleaning?
How Do You Ensure Security During After-Hours Office or Venue Cleaning?
Security is paramount when it comes to after-hours cleaning in office buildings or venues in Derby. For Upbeat Clean, safeguarding our clients' premises — and ensuring the well-being of our team members—forms the foundation of our after-hours approach. From careful recruitment to our 24/7 emergency line, we prioritize security at every step.
Thorough Team Vetting and Trusted Referrals
Unlike many cleaning companies that rely on agencies or third-party hires, Upbeat Clean recruits directly from trusted local charities across Derby. These organizations, with deep roots in the community, provide us with referrals for potential team members, allowing us to build a reliable and responsible workforce. Through this approach and the very person centred way we manage our team, we know each team member personally, ensuring they’re not only dependable but also embody our values. This close connection with local charities also enables us to uphold the integrity of our workforce while creating job opportunities that contribute to positive social change.
24/7 Emergency Support for Cleaners and Clients
Security doesn’t end with vetting—it’s about being present and accessible whenever our clients and cleaners need us. That’s why we offer a 24/7 emergency line that both our clients and cleaners can use. If an issue arises, whether it’s security-related or operational, our team is on standby to provide immediate assistance with access at all times to one of our core team. This line ensures that there’s always a responsive point of contact, fostering a sense of safety for both our clients and our staff.
Collaboration with Outsourced Security Providers
Many of our clients, especially those in large buildings or high-security venues, work with outsourced security providers. At Upbeat Clean, we’re fully equipped to collaborate with these security providers seamlessly. Whether it’s managing access points, syncing entry schedules, or coordinating emergency protocols, we can work hand-in-hand with security personnel to ensure our team’s activities align with the client’s safety requirements. Our General Manager and on-site team leaders can liaise directly with security contacts, establishing clear protocols that ensure a safe and secure environment during every after-hours shift.
Secure Processes and Protocols
Clear Access Management: Our team is thoroughly briefed on site-specific security requirements, and regular reviews help us adapt to any changes in access procedures.
Visible Identification: Every Upbeat Clean team member wears a clearly visible uniform, making it easy for security personnel to recognize and verify our cleaners at all times.
Same Cleaners day in day out: We don’t use agency or move staff between venues randomly. We believe in having consistent teams that work well together and that the client gets to know and trust.
Building Trust and Transparency
For Upbeat Clean, security goes beyond simply protecting assets; it’s about building trust with each of our clients and creating a positive, secure experience for our cleaners. Since we avoid agencies, every member of our team is an invested employee, carefully selected and supported by Upbeat Clean. The result is a secure, highly motivated team that clients can trust wholeheartedly with their premises.
Security as Part of Our Social Mission
By ensuring a secure environment, Upbeat Clean is not only meeting the expectations of our clients but also reinforcing the integrity of our mission. After-hours security, especially when cleaning large or sensitive spaces, is vital to supporting a safe work-life balance and reliable work conditions for our staff. Through robust security measures and strong client partnerships, we’re reshaping after-hours cleaning to be both secure and empowering—turning an often-overlooked aspect of the job into a cornerstone of trust and excellence.
For venues across Derby, our team isn’t just a cleaning crew; they’re trusted partners, providing peace of mind through reliable service.
